The Art of Listening: Honing your Firm's Community Engagement Strategies

Creating a design solution that's both feasible for the owner and attentive to community needs is a challenge. Community opposition can make the situation even more difficult. How can architects address community concerns, build neighborhood trust, and help the community recognize the value of the proposal?

Join Carol RossBarney and Lena Schapen of Ross Barney Architects as they share strategies their team uses during project kickoff. You'll learn about tools that can enhance neighborhood voices while also serving owner goals. Plus, gain practical insights into putting the community first and listening to all voices when designing.


Learning Objectives

  1. Discuss key decision-makers in the design process and their impact on the project.
  2. Determine how to tailor your engagement strategies to the community you're working with.
  3. Discover new strategies for listening actively and communicating effectively during engagement sessions.
  4. Review examples of real-world projects that faced community opposition—and how that opposition was transformed into buy-in.