Exhibitor FAQ

Find answers to frequent questions

Browse information for exhibitors about booth installation, free passes, registration, hotels, and more.


Move in / move out

When can I move in / start the installation of my booth?
If you ship your freight to the Freeman advanced warehouse, your freight will be in your booth ready to start being installed when exhibitor move in begins at 8am on Monday, June 20.

If you ship your freight directly to show site, it will need to arrive during your designated time slot noted on the target freight plan. You do not need to be present in your booth when freight arrives. Your direct freight delivery time would not be your set up time, you should plan for your labor / set up to start after your targeted time slot. Exhibitor target floorplan link coming soon.

Exhibitor move in takes place Monday, June 20 through Wednesday, June 22 from 8am-5pm. All booths must be set no later than 5pm on Wednesday, June 22.

When does move-out take place?
At the close of the expo at 5pm on Friday, June 24, aisle carpet will be rolled / picked up and all exhibitor empty containers will start to be returned to exhibitors. This process can take up 9 hours (please plan travel accordingly).

All exhibitors with outbound freight will need to complete and turn into Freeman, an outbound shipping form and be completely clear of the exhibit hall no later than 10am on Sunday, June 26.

Can our company employees install / dismantle our booth?
A company employee can install and / or dismantle their exhibit if one person, who is a full-time employee, can accomplish the task in an hour or less without the use of tools. If the exhibit preparation, installation or dismantling requires more than 1 hour or more than 1 full-time employee, you must use union personnel supplied by Freeman or your EAC. Read the McCormick Place union labor jurisdictions >

Can I hand-carry products / use my own vehicle to transport items?
An exhibitor may hand carry material that is carry able by one person, in one trip, without the use of dollies, hand trucks or other mechanical equipment.

Where can I order electricity, furnishings, labor, etc.?
All order forms, along with show rules and regulations, can be found in the Exhibitor Service Manual (ESM) to be released at a later time.

How do I order lead retrieval equipment?
The instructions for ordering lead retrieval equipment are included in the Exhibitor Service Manual (ESM) to be released at a later time.

Registration

Where can I go to register booth personnel?
Each booth comes with a certain number of exhibitor badges, please reach out to your account executive to learn more about your allotment. Exhibitor badges include access to the expo hall and keynotes, although pre-registration is required for keynote access. Exhibitors can attend educational sessions by registering for an exhibitor education badge for an additional cost. Exhibitor registration will open after attendee registration.

Complimentary expo passes

Is there a free pass I can send to my current / potential customers to attend the expo?
Exhibitors may invite an unlimited number of current/potential architecture and design-industry customers to attend the expo for free. Exhibitors automatically receive an email from our Referral Campaign Support Group, Feathr. (The email will come from email address: support@feathr.co.) The email includes a link to the exhibitor’s personalized dashboard where they can access the link to share the free expo pass, plus custom-made emails and banner ads to promote their presence at the expo.

More information will be available on our web page as we get closer to the event. Check back to learn more about the referral campaign and how to share the free expo pass by visiting our Exhibitor Tools web page.

Hotel

Where can I book my hotel?
Our official housing vendor is onPeak. Housing reservations will open at a later date.

Is there an official hotel provider for the AIA Conference on Architecture?
Yes, onPeak is the only official housing vendor for A’22 in Chicago. Please use the online hotel reservation system to avoid housing poachers. Read the important travel advisory about housing poachers >

General

How do I update my booth profile?
To update information within your booth profile, log in to the Exhibitor Portal using the following link. Exhibitor dashboard >

I am getting solicitations to buy attendee lists. Are these valid?
No, A’22 does not sell attendee (or exhibitor) email addresses. Unfortunately, the trade show industry is experiencing an increase in rogue list brokers targeting exhibitors. If you are receiving unsolicited emails or phone calls from people claiming to have an A’22 attendee list, please do not purchase the list. It is not the official A’22 attendee list.

An article by Trade Show News Network explains what to look for when dealing with a potential list poacher. Read the full article >

What are the expo days and times?
The 2022 expo hall will be open for two days on Thursday, June 23 from 9:30am to 7pm and Friday, June 24 from 9:30am-4pm. The expo hall will not be open on Saturday, June 25.