Fueled by high conflict in our civic discourse, empathy is on a national decline. As architects and business leaders in the public realm, what can we do about it? In this interactive session, explore how architectural practices can embrace ‘radical empathy’ to establish inclusive firm cultures and deliver more thoughtful projects that reflect and strengthen their local conditions. Attendees will learn strategies from firm leadership working in multifaceted communities to uncover common ground with clients, staff, collaborators, and the public through the lens of ethics and empathy to benefit a range of issues, from improving daily project management hurdles to establishing firm-wide equity and trust.
Learning Objectives
- Gain a robust understanding of the AIA’s Code of Ethics and how to apply this to building a healthy firm culture
- Utilize the tenants of ‘radical empathy’ as a tool for engagement & inclusion in all aspects of architectural practice.
- Apply emotional intelligence strategies to define clearer individual and collective firm goals.
- Promote healthier relationships to clients, staff, and communities in service of equity and inclusion.