A Canadian design studio of 250 professionals specializing in architecture, interior design, and experiential graphic design has disrupted the industry norm. How? By transforming operations roles—e.g., digital practice, marketing, people and culture, finance, and knowledge management—from perceived overhead into key drivers of firm-wide profitability. This session will take you behind the scenes of this remarkable transformation. Discover how the firm has automated workflows, improved efficiency, and accelerated project delivery. Plus, see how these innovations have freed design teams to focus on creativity and innovation while also boosting long-term firm success and profitability.
Learning Objectives
- Discover how to make operational roles essential drivers of profitability and efficiency within AEC firms.
- Explore the power of a single source of truth and connected software platforms to streamline workflows and enhance project delivery.
- See how well-structured operational teams empower design professionals to focus on creativity and innovation.
- Examine how a transformative business model enhances project outcomes and strengthens client satisfaction, driving long-term success.